Privacy Policy

We are committed to protecting the privacy of our patient’s personal information and to utilizing all personal information in a responsible manner. We collect information from our patients such as names, home addresses, work addresses, home telephone numbers, and work telephone numbers, (collectively referred to as “Contact Information”).

Contact information is collected and used for the following purpose:

To open and update patient files; to invoice patients for dental services, to process credit card payments, or to collect unpaid accounts; to process claims for payment for reimbursement from third party health benefit providers and insurance companies; to send reminders to patients concerning the need for further dental examinations or treatment; to send patients information material about our dental practice.

We collect information from our patients about their health history, their family health history, physical condition, and dental treatments. (Collectively referred to as “Medical/Dental Information”) Patient’s Medical/Dental Information is collected and used for the purpose of diagnosing and treating the oral health of an inpidual in relation to their physical and mental health.

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Patient’s Medical/Dental Information is disclosed to third party health benefit providers and insurance companies where the patient’s parent or guardian has submitted a claim for reimbursment or payment of all or part of the cost of dental treatment or has asked us to submit a claim on the patient’s behalf; to other dentists and dental specialists, where we are seeking a second opinion or requesting treatment and the patient’s parent or guardian has consented to the same; to other health care professionals such as physicians if the patient, with their parental/guardian consent has been referred by us to another health care professional for either a second opinion or treatment; to our practice’s other dentist(s) if that dentist will be treating the patient on any occasion, with the patient’s parent/guardian consent.

If we are ever considering selling all or part of the dental practice, qualified purchasers may be granted access as part of due diligence process to patient information in order to verify information important to the potential sale. If this occurs, we will take steps to ensure that the prospective purchaser safeguards all personal information.

Dentists are regulated by the Ontario Dental Association and College, which may inspect our records and interview staff as part of its regulatory activities in the public interest.